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Email us at any time: [email protected]
For your security and protection, please provide us with the Customer Number on the back of your card as reference.
Please do not provide any full card number that starts with 4999 or any other sensitive information such as CVV and or Expiry.
Other ways to find answers
Find answers to common questions about using your card.
Alternatively if you require further assistance can call us on: 0800123012
Available Monday to Friday, 9am - 5pm NZT.