Fees
Transparent pricing. No surprises.
Everything you need to know about fees when using your debcard. (All prices in NZD).
Getting your debcard
| Service | Fee |
|---|---|
| Card purchase | $5.00 |
| Delivery by courier | $7.50 |
| Credit card surcharge | $0.00 |
You can load any amount between $25 and $1,000 per card.
Using your debcard
| Transaction Type | Fee |
|---|---|
| NZ domestic transaction | $0.00 |
| Cross-border transaction | 2.50% / txn |
| Phone balance enquiry | $2.00 |
| Web balance enquiry | $0.00 |
Other services
| Service | Fee |
|---|---|
| Chargeback / Dispute request | $25.00 |
| Card reissue - Domestic | $10.00 |
| Card reissue - International | $30.00 |
Note: Chargebacks and reissues are only available to registered users.
For full card management features, we recommend Registering your card →